Support
Phone
+34 623283088
Info@gmail.com
Address
+34 623283088
Having issues with your yoursipcloud profile or app? Please contact us at support at yoursipcloud.com and we’re happy to assist. We have listed some of th most frequently asked qustions below
Provision your SIP account in the yoursipcloud app
If the app is not registering this can have multiple causes:
- Your username and/or password are invalid. – Check your username and password.
- Your provisioning url is not valid – check your provisioning URL.
- Your IP has been blocked due to to many attempts – please wait for an hour and retry again.
- your device doesn’t have acces to the internet – Please check your connection . The Yoursipcloud app is working on both WIFI as 3G/4G/5G network.
Making a call
The Yoursipcloud app can receive inbound calls and make outbound calls from your phonenumbers. From the app you can make a call either to a contact or any phonenumber.
To make a call to an phonenumber dial the number on the numpad.
If you are not able to make calls this can have multiple causes:
- Your SIP account is not registrated – Check your registration on point 1.
- your device doesn’t have acces to the internet – Please check your connection . The yoursipcloud app is working on both WIFI as 3G/4G/5G network.
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